All your questions about
1111 casino answered here
Security, cricket betting, account verification, and withdrawals — this page has detailed answers to the questions players ask most.
Topics — jump to a section
The four sections below cover the most common questions about 1111 casino. Go directly to the section that matches your question. A detailed guide on responsible gaming is available on a separate page.
Stay Safe
Yes. All connections on the 1111 casino site and app are protected with SSL encryption, which keeps data exchanged between your browser and the server encrypted. Payment details are never stored directly on the site — transactions through bKash or Nagad are completed through their own security systems. Your password is always stored in hashed form.
Always check the verified web address of 1111 casino and only access it through official channels. Look-alike sites usually swap or add characters, or use a different domain extension. Do not log in through unknown links or social media ads. If in doubt, type the address directly into your browser.
Never. No representative of 1111 casino will ever ask for your OTP, bKash PIN, Nagad PIN, or Rocket PIN — anyone asking for these is a fraudster. This information is entirely personal and should not be shared with anyone. If you receive a suspicious message, report it to our live chat.
If you think someone else has accessed your 1111 casino account, change your password immediately and contact 24/7 live chat right away. The support team can temporarily lock the account and review any unauthorised activity. Your identity will be confirmed via your registered email or mobile number.
Use a password of at least 8 characters that includes uppercase letters, lowercase letters, numbers, and special characters. Do not use your date of birth or simple words. Do not use your 1111 casino password on any other site, and change it regularly.
Logging in or making payments on a public Wi-Fi network can be risky, as data may be intercepted on such networks. Using your own mobile data or a secured home Wi-Fi connection is safest. If you must use public Wi-Fi, make sure the site URL starts with "https://".
BPL and International Matches
Decimal odds represent your total return including your stake. For example: if team A's odds are 3.00 and you bet ৳500, you get back ৳1,500 if you win (৳1,000 profit + ৳500 stake). On the other hand, if favourite team B's odds are 1.25 and you bet ৳500, you get back ৳625 (৳125 profit). The lower the odds, the bigger the favourite.
In an accumulator or multi-bet, you bet on the results of several matches at once. If all your selections win, the combined odds are multiplied together. For example, if three selections have odds of 1.60, 1.80, and 1.90, the combined odds are 1.60 × 1.80 × 1.90 = 5.47; a ৳100 bet returns ৳547 — but if any one selection loses, the entire ৳100 is lost. This bet is quite popular during the BPL season.
Live in-play betting means placing bets while a match is in progress. 1111 casino offers live betting on BPL, IPL, T20 World Cup, and Bangladesh Tigers international matches. Odds update continuously based on the match situation, so placing a bet at the right moment can lead to better outcomes. Find more details on the cricket betting page.
The most popular markets among Bangladeshi players are match winner, top batsman, top wicket-taker, and total runs over/under. In limited-overs matches there is no draw, so you simply choose one of the two teams. For example, if team A's odds are 1.80 and team B's are 2.00, a ৳1,000 bet on team B returns ৳2,000 if they win.
No, a single 1111 casino account lets you bet on BPL, IPL, ICC T20 World Cup, and all other international cricket, football, and sports. You can also play slots and live casino games with the same account. Go to the 1111 Login page to log in or open a new account.
In a handicap bet, the weaker team is given a virtual advantage to make the betting more balanced. For example, if a team is given a -10 run handicap, that amount is deducted from their final score to determine the result. This market is available for BPL as well as international matches and is quite popular among bettors.
Verification and Documents
1111 casino may request verification when you make a large withdrawal for the first time or when you exceed a certain transaction limit. Verification may also be required to claim certain bonuses — such as birthday reward offers. Completing verification early avoids any hassle later.
A clear photo of your National ID (NID) or passport is generally required. In some cases, proof of current address (a utility bill or bank statement) may also be requested. Document photos must be clear, unaltered, and complete. Expired ID cards may not be accepted.
Account verification is primarily for the player's security — it confirms that you are the true owner of the account and that no one else is using it in your name. 1111 casino also uses this process to confirm that the player is 21 or older. Withdrawals from verified accounts are processed faster.
If verification is rejected, you will usually receive a message explaining the reason. The most common reason is a blurry or incomplete document photo. Take a clear photo in good lighting and resubmit. If the issue is not resolved, contact support via live chat or email — they will guide you through the steps.
You can generally start depositing and betting after registering. However, verification is required for withdrawals above certain amounts and to claim some special bonuses. Verification is advisable for members at higher tiers of the 1111 VIP program. Full details are available on the terms and conditions page.
How to Withdraw Money
The minimum withdrawal amount at 1111 casino is ৳800. Withdrawal requests below this amount will not be processed. This minimum applies to all methods — bKash, Nagad, Rocket, Upay, and bank transfer. Withdrawals from verified accounts are generally faster.
Withdrawal requests at 1111 casino are generally processed within 30 minutes to 3 hours. This applies to all methods — bKash, Nagad, Rocket, and Upay. The same timeframe applies to bank transfers, though the bank's own processing time may add to this. The amount requested and your verification status can affect the time taken.
Yes, at 1111 casino withdrawals must always be made to a mobile wallet or bank account registered in the player's own name. Withdrawals to someone else's bKash, Nagad, or bank account are not possible and the request may be cancelled. This is to ensure security and prevent fraud.
Bonus funds cannot be withdrawn directly — you must first meet the wagering requirements. For example: if you deposit ৳1,000 and receive a 150% bonus, you get ৳1,500 in bonus funds and your balance becomes ৳2,500. After wagering 10 times the ৳1,500 bonus — that is, ৳15,000 in total wagers — winnings from the bonus become withdrawable. Wagering requirements are usually met faster when playing slot games.
A pending withdrawal is normal — wait up to 3 hours. If it is still pending after that, check whether your account verification is incomplete. If everything looks fine, contact 24/7 live chat and provide your transaction ID along with the details. The support team will resolve the issue quickly.
At 1111 casino, bKash, Nagad, Rocket, Upay, and bank transfer (including Dutch-Bangla Bank, BRAC Bank, and other major banks) are available for both deposits and withdrawals. The minimum deposit is ৳100 and the minimum withdrawal is ৳800. The same conditions apply to all methods.
Have more questions? We are here to help
If you did not find the answer to your question on this page, contact the 1111 casino support team directly. Our team is ready to help in both Bengali and English.
24/7 Live Chat
Use the live chat option on the site at any time for any issue. Average response time is very short — most questions are answered right away.
Email Support
For complex or detailed matters, you can reach us by email. Email address: [email protected] — you can write in Bengali and still receive a reply.